1. We request you to read all our terms and conditions carefully. Using ThePassionatetoys.com means you understand, accept, agree and bound to follow to the terms and conditions of ThePassionatetoys.com.
2. A person is free to leave the website in case one does not agrees to any of our terms and conditions.
3. ThePassionatetoys.com is a age restricted website, visitors above 18 years are only permitted to access this website with limited license for the purpose of shopping for personal items.
4. You shall not upload any of site content, information or material that violates the copyrights, trade secrets, service marks or the priority rights of any person.
5. ThePassionatetoys.com will assign you a secret password for access to the certain portions of this website. You shall immediately notify us about any unauthorized use of your password.

Warranties T&c

1. By default, our products do not come with a warranty, unless specified on the product page.
2. For select products, customers can purchase a warranty if they wish. Under the warranty, customers will be eligible for a replacement of the product if it fails within the warranty period availed by the customer.
3. Extended warranty is not available for all products. For every product that this is valid on, you will see the option to purchase extended warranty clearly on the website page of that product.
4. All Buyer Protection Rules apply to Warranties, except for the 24-hour time limit.
5. Minor Defects and Slight Variations (defined under Buyer Protection) are not eligible for a warranty claim.
6. Customers will have to share a video of the product showing how it is defective in order to claim their warranty.
7. The video of the product should be clear for the warranty to be claimed. If the customer does not cooperate or does not provide adequate information about the failure of the product, the warranty cannot be redeemed.
8. Warranty only covers product failures caused during the intended use of the product. Cases where the product is mishandled, used in an unintended way, or where the customer simply dislikes the product are not covered under warranty. So they wont get any replacement nor the refund of the product if you disliked the product
9. Warranty holders are only eligible for a replacement, and not a refund. In case a replacement product is not available, the customer can be offered a replacement for a different product.
10. If the customer is not interested in the other product, only then can they opt for a refund.

All replacements will be manually checked by our team before dispatch, in order to ensure that a quality
product is being sent. Our team might, therefore, open sealed packaging to perform such checks. All
checks are done under strict hygienic conditions and guidelines, so you need not worry!

Payment Options:

Thepassionatetoys.com use a top notch payment gateway with a formidable encryption system that
protects your sensitive financial information. We never save or store any of your card details/account
information in order to maintain the privacy, which makes it completely safe to use your card.

We accept all major credit/debit cards:

• Bank transfer.
• UPI applications
• We also offer COD(Cash on Delivery)for orders more than INR 8,000 customer should pay advance of rs 100 for order confirmation.